Privacy Policy

Over and Above KL respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information of our guests and website users.

1. Data Collection

We may collect the following types of personal information:

  • Full name, date of birth, and contact details (email, phone number).
  • Payment and billing information for ticket purchases or table reservations.
  • Photographs or video recordings taken at events for promotional purposes.
  • Device, browser, and website usage information for website analytics.

2. Use of Data

Over and Above KL may use your personal information for the following purposes:

  • To provide tickets, reservations, and services you have requested.
  • To communicate event updates, promotions, or important notifications.
  • To improve our services and ensure safety at our venue.
  • To create promotional content for our marketing, social media, and website.

3. Data Sharing

We do not sell or share your personal information with third parties, except:

  • When required by law or regulatory authorities.
  • With service providers who assist us in operating the business (e.g., payment processors, event management platforms), under strict confidentiality agreements.

4. Data Retention

We retain your personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements. Data related to marketing or promotions may be retained until you opt out or withdraw consent.

5. Your Rights

You have the following rights regarding your personal data:

  • Access and receive a copy of your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request deletion or restriction of your personal data.
  • Withdraw consent for promotional communications at any time.

To exercise any of these rights, please contact us at privacy@overandabovekl.com.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and provide personalized content. You may adjust your browser settings to manage cookies, but some features of the site may not function properly.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.

8. Changes to This Policy

Over and Above KL reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and the updated version will take effect immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Over and Above KL
Customer Service Department
Email: privacy@overandabovekl.com