Terms & Conditions

Warning: In compliance with the enforceable regulations and for the safety of attendants, guests and staff, all necessary measures against COVID-19, as well as any other threat to public health, shall be applied.

Dress Code

No flip-flops, tank tops, swimwear, uncovered torsos, and/or football/basketball team jerseys, as well as any ideological attire that might offend the attendants’ sensitivities, are allowed into the premises of the venue.

Backpacks, luggage, or large bags are not allowed (except ladies’ handbags) inside the premises.

There is no cloakroom available at the venue.

Lost Property

Over and Above: please claim any lost property at our reception, which is open from Wednesday to Saturday between 22:00 to 03:00. Management shall not be held responsible for any item lost at Over and Above.

Forgotten, lost, or abandoned items, whose origin is unknown, which are found at the venue, will be kept for a maximum period of three months before being handed to the official (depending on the items), who will take over responsibility, recording everything on a register, with reference to the main characteristics and the day and location they were found. Unless the venue is closed or in extreme circumstances, a specific timetable for picking up by whatsapp may be agreed between both parties.

Access

The entrance to a place of public gathering such as this venue takes sole responsibility for each client that accesses it, there is an obligation on behalf of the company to provide accessibility for disabled people and the distribution of the first aid kit for accidents, but not so for the aggravation of chronic diseases.

Social Media

Over and Above KL shall process your personal data as a data controller for the purposes of taking photos and recording videos at the venue to promote events through our media channels, including websites and social media.

Your identity information shall not be transferred to third parties, unless the companies are subject to legal obligations.

Basis for legitimacy: consent given when purchasing the ticket. Your personal data shall be kept as long as it’s bound by law or in the event you exercise your right to erasure.

You may exercise your rights to access, rectification, erasure, restriction of processing, or, where applicable, object, by written enquiry to our address, stating which right has been neglected, including a copy of your ID card

For further information on personal data protection, please check the following link: Privacy Policy

Warning: if you don’t wish to be recorded or photographed, please do not pose for photos, and inform our staff.

The norms of use and protection of users of the website

1. Presentation

The objective of this document is to establish norms of use and safeguard the protection of the users of this website, which is operated by Over and Above KL, hereinafter referred to as ‘the controller’.

2. Use of the website and services

The user agrees to use this website and its services in accordance with applicable laws, principles of good faith, ethics, good practices, and public safety. Users must refrain from using this website or its services for illegal purposes or in a manner that infringes on the rights and interests of third parties or disrupts the normal operation of the website.

3. Protection of personal information of users

Over and Above KL complies with Malaysian data protection laws, including the Personal Data Protection Act (PDPA) 2010. For further information on how we handle personal data, please refer to our Privacy Policy.

4. Links to third-party content

Over and Above KL does not control and assumes no responsibility for the content on third-party websites that may be linked from this site. These links are provided for informational purposes only and do not constitute endorsement or recommendation.

5. Guarantee and interruption of service

Over and Above KL strives to maintain the continuity of information and services on this website but cannot guarantee uninterrupted availability. We are not responsible for service interruptions caused by force majeure, technical failures, or other unforeseen circumstances.

6. Contact information

You may contact the controller at:

Over and Above KL
Customer Service Department
Kuala Lumpur, Malaysia
Email: info@overandabove.com.my

7. Applicable Jurisdiction

The website of Over and Above KL is governed by the laws of Malaysia. Any disputes arising from the use of this website or its services will be resolved in Malaysian courts, in accordance with Malaysian law.